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Health Insurance Needs How can I find out more about my health insurance options? The SHINE (Serving the Health Information Needs of Elders) Program is a health benefits peer counseling service which uses trained volunteers to assist elders with questions about Medicare, Medicare supplements, Medicare Health Maintenance Organizations, public benefits with health care components, Medicaid, free hospital care, drug assistance programs and long-term health care plans. SHINE Counselors are available at most Councils on Aging, Senior Centers and Aging Services Access Points, hospitals and libraries. Counselors are also available for homebound elders. Elders in the Worcester area can call the Worcester County offices of SHINE, located in Milford, at 508-473-8334. To locate a SHINE Counselor outside of the Worcester area, click here to find your regional SHINE Program. What is a SHINE Counselor? A community volunteer who is trained and certified by the Executive Office of Elder Affairs in many areas of health benefits, including Medicare A & B covered services, prescription drug options, Medigap insurance, Medicare HMOs, retiree insurance plans, Medicaid and free or reduced cost health care programs. Can I get help paying for my prescriptions? Our Information and Referral Department can assist you with referrals to programs administered by pharmaceutical companies as well as other organizations that offer prescription drugs at a reduced cost. Please call us at 508-756-1545 for more information.
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